Reference

Privacy Policy for 0or in India

0or's privacy policy explains what we collect, why we collect it, and how you can ask us to change or remove details where local law allows.

Account dataCookiesSupport requestsIndia law

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When This Policy Applies

0or Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to the personal details you give us, the technical records created when you browse, and the payment references that help us match UPI, Paytm, PhonePe, or Google Pay activity to your account. We use that data to open and secure your account, process

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requests, meet record-keeping duties, and resolve disputes tied to your play history. Where access or eligibility is discussed, it depends on local law and is available where local law permits. You can ask us to check, correct, or remove details when the law allows, and we
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may keep some records for legal, security, or fraud-prevention needs. If we update this policy, the new text replaces the earlier version from the date shown on the page.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST PATHS

Ways to Reach Us

If you want to ask about data use, you can send a request from the support form after you open your account.

Account support form Use the form inside your account when you want to ask how we use your data, or when you need a copy of details we hold. We route privacy requests separately so the right team replies.

Email requests If you prefer writing, send your privacy request by email from the address linked on our contact page. Keep your account details clear in the message so we can locate the right record quickly.

Postal requests For formal change or deletion requests, you can send a signed letter to the postal address shown in our footer. We may ask for extra proof before making account changes.

HOW WE HANDLE IT

How We Handle Your Data

We keep this policy practical: only the details needed to run your account, verify payments, answer requests, and protect access are handled.

Data collection

We collect only the details you enter, the device and browser data that arrive with each session, and payment references needed to match deposits or withdrawals to your account. That keeps records tied to real activity, not guesses.

Cookie records

Cookies help us remember language choice, sign-in state, and page settings so you do not need to reset them each time. You can change browser cookie settings anytime, and some features may work differently after that.

Account safety

Your password, email, and recovery details sit behind access controls, and we expect you to keep them private on your side too. If you suspect someone else reached your account, tell support quickly so we can check the trail.

Retention window

We keep personal records only for the period needed to run your account, answer disputes, meet legal duties, and protect against misuse. After that, records are removed or anonymised where our processes and local law allow.

Change requests

You can ask for a copy, correction, or deletion of details through support. We may need to verify that the request really comes from you before we act, especially when the change affects account access or payment records.

Support trace

Every privacy request gets a reference in our internal system so we can track the steps taken and the date of each reply. If we cannot do something you asked for, we say why and point to the rule that applies.

Common Privacy Questions for Your Account

These questions focus on how your details move through our systems, how long we keep them, and what you can ask us to change. If something is still unclear after reading this page, send the same question through support and we will reply through the channel you used. That helps us keep a clear record of your request and the steps we take.

We keep the details you send, such as name, contact points, and account settings, plus device and session data that help us run the service. Payment references may also be stored so we can match wallet activity to your record.

Yes. Cookies help remember language, login state, and basic preferences. You can change browser settings to block or clear them, though some page actions may then ask you to sign in again.

You can send a request through support and we will check what the law allows before sharing a copy. We may ask for proof so the details go only to you.

We keep records only as long as needed for account handling, dispute checks, legal duties, or security work. When they are no longer needed, we remove or anonymise them where allowed.

Send the change request through support with the exact detail you want updated. If the change affects identity or payment records, we may ask for extra proof before we edit anything.

The support team handles them and routes the case to the right person. If a request needs a legal check, we keep you posted through the same channel you used.

Where local law applies, we follow that rule before acting on access, correction, or deletion requests. If a request cannot be completed, we explain the reason in plain terms.

Privacy Policy for 0or in India

Ways to Reach Us

How We Handle Your Data

Data collection

Cookie records

Account safety

Retention window

Change requests

Support trace

Common Privacy Questions for Your Account

01 What do you collect when I open an account?

02 Do you use cookie data?

03 Can I ask for my data copy?

04 How long do you keep records?

05 How do I ask for a correction?

06 Who handles privacy questions at 0or?

07 What happens if local law differs?

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